Accommodation Types
An accommodation type is the level at which your pricing and availability varies. If you price a 2–4 man tent differently from a 4–6 man tent, those are two accommodation types in BookingFlow. Every booking, every nightly price and every unit of allocation belongs to exactly one accommodation type.
Each accommodation type belongs to a group:
| Group | Typical use |
|---|---|
| Tent | Camping pitches for tents |
| Tourer | Touring caravan pitches |
| Motorhome | Motorhome pitches |
| Room | Rooms, cabins, pods |
| Static | Static caravans and holiday homes |
The group drives the colour of bookings on the Calendar and the Pitch Map, and how your inventory is grouped in the booking portal.
Managing accommodation types
Open Account → App Setup. You'll see an add form and your list of accommodation types, each showing its group icon, name, group, and the number of guests included in the price.
Add a type
- Enter the Accommodation Name (for example "Deluxe Tent").
- Choose a Group — Tent, Room, Tourer, Motorhome or Static.
- Set Included People — how many guests the price covers. Guests above this number are charged as additional adults, children or infants.
- Press Add Accommodation.
A new accommodation type has no prices or availability. Head to Allocation & Pricing to set them — nothing can be booked until you do.
Edit or remove a type
- Press the pencil icon to edit the name, group or included people, then Save.
- Press the × icon to delete a type. You'll be asked to confirm — "Are you sure you want to delete {name}? This action cannot be undone."
Deleting a type is a soft delete: bookings that used it are kept, but the type no longer appears for new bookings. If you need to recover a deleted type, contact support.
Included people, adults, children, infants and pets
When you price a stay, the accommodation price covers the included people. Additional guests are priced per night using your adult, child and infant prices; pets are charged per pet. This is why the included-people setting matters — it's what stops you from charging guests twice for the same people.
Where types are used
- Allocation & Pricing — nightly prices, capacity and stay rules per type
- Calendar — filter the calendar by type
- Pitch Management — each pitch belongs to a type
- Booking portal — what guests choose between
- Pitchup mapping and Airbnb mapping — channel listings map to types
- Reports — revenue by accommodation type